reenex Neo-Collagen, 3-year youth revival. Solve dryness, large pores and fine lines in one go!

Revolutionary neo-collagen™ technology

Free trial 中文
選擇妳最關注的肌膚問題： 毛孔細紋問題一起解決： 缺水細紋問題一起解決： 缺水毛孔問題一起解決： 缺水 毛孔粗大 細紋
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Terms and Conditions
  1. Offer is only applicable to new female customers of reenex aged 18 or above.
  2. The trial will be carried out at reenex centres in Hong Kong. Advance registration and reservation are required to enjoy the offer.
  3. Please present your Hong Kong/ Macau/ PRC ID card for verification and registration prior to the treatment.
  4. Please be punctual or call (852)2972 0388 at least 24 hours prior to the treatment to reschedule the appointment.
  5. Customers with a successful reservation will receive a SMS or call prior to the treatment to complete the confirmation process, otherwise the booking will be rescheduled.
  6. The free gift will be available upon completion of treatment.
  7. The treatment results and progress may vary with individual’s skin or physical conditions.
  8. The offer cannot be used in conjunction with other promotional offers or discount and cannot be exchanged for cash and/ or other gifts.
  9. You may request a refund within 24 hours of purchase by calling the customer service hotline at (852)2972 0390 or sending email to cs@neoderm.com.hk. An administrative charge at 9% of the treatment cost will be charged.
  10. reenex may amend these Terms and Conditions anytime without prior notice.
  11. In case of disputes, reenex reserves the right of final decision relating to these Terms and Conditions.
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reenex - Pre-treatment Statements and Instructions

To deliver a safe and effective treatment, please observe the following instructions before the treatment:

  • 2 weeks before treatment
    • No sunbath/ solar tanning/ other UV radiation exposure (e.g UV light treatment)
    • No facial or waxing
  • No facial injection 4 weeks before treatment, e.g. Botulinum toxin, hyaluronic acid, glycosaminoglycans or silicone.
  • No chemical peel, intense pulse light, laser, radio frequency, micro needles, etc at least 4 weeks before treatment. Please refer to NEODERM treatment guideline for specific details.
  • Stopped Accutane or any medication for the same purpose for at least 1 year
  • Stopped Tretinoion or topical acne medicine for at least 2 weeks.
  • Stopped oral steroid for at least 2 months.
  • Stopped oral antibiotics for at least 2 weeks.
  • Stopped aspirin or oral antibiotics (long term medication) for at least 2 months.

I should not undergo the treatment if I currently suffer from the following diseases or in the following conditions:

  • Cancer or history of any malignancy
  • Undergoing radiotherapy (electrotherapy) or chemotherapy
  • Pregnancy or breastfeeding
  • Multi systemic diseases (e.g. diabetes / hypertension / heart diseases /liver diseases / nephropathy / vascular disease / hematological disease / thyroid disease / immune system disorders etc)
  • Epilepsy
  • Collagen diseases (e.g. scleroderma etc)
  • Muscular rhythids
  • Skin disease (e.g. Pemphigus / skin allergy / Multiple Sclerosis/ eczema / Urticaria / Psoriasis / Vitiligo / Warts / inflammation / Herpes / Bulla / Rosacea / Systemic Lupus Erythematosus (SLE) / skin infection/ herpes labialis etc.)
  • Treatment area with infection, wounds, damage. swelling, erythema or any sensitive symptoms
  • Lichen Planus, Lichen Nitidus , Lichen Sclerosus
  • History or high potential of growing scar (e.g. keloid etc)
  • Unidentified facial growth or mark
  • Have had adverse effects towards optical treatment (e.g. swelling, itchiness, etc.)
  • Serious acne (e.g. inflamed papules, pustules etc)
  • Allergic to chemical peel or any ingredients in the chemical peel (e.g. redness, swelling, itchiness, etc)
  • On anti-coagulant or anti-platelet drug
  • Implantable pacemaker / automated external defibrillator / automatic implantable cardioverter defibrillator (AICD)
  • Had surgery over or around the treatment area in the past half year (depends on the surgical site and treatment area)
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Privacy Policy

NEO DERM Group Limited (“NEODERM”, “we”, “our” or “us”) takes your privacy seriously. This policy covers how we treat personal information that we collect and receive both online and off-line, including information related to your membership registration and enquiry, past use of www.NeoDerm.com.hk and information that you provide at our beauty treatment centers (dermes, reenex, elyze, Evvus and Vigene), BIODERMA concept store and online shopping platform (www.ndbeauty.com.hk). Personal Information is any information about you that is personally identifiable like your name, address, email address, identity card number, phone number, medical record, and includes those that is not otherwise publicly available.
When we collect your Personal Information online, a Personal Information Collection Statement will appear on the screen of your electronic device or you will be reminded if you are giving your Personal Information at our beauty treatment centres and our concept store. You will be given the choice to reject giving us your personal information and you are to remind that we may not be able to accommodate your request and/or Service, if you refuse to provide us with the required information.

By visiting and/or continuing to visit our Website, you agree that we will collect, use, and store your personal information in accordance with this Privacy Policy, as amended from time to time. If you do not agree to this Privacy Policy, please do not use our Website. Your continued use of our Website following the posting of changes to this policy will be deemed as your acceptance of those changes.

This Privacy Policy is incorporated into and forms part of our Terms of Use. We have structured our Website so that, in general, you can visit us without identifying yourself or revealing any personal information. Once you choose to voluntarily provide us with your Personal Information, you can be assured that it will only be used to support your customer relationship with NEODERM.
You may wish to access, verify, update any of your Personal Information we hold. To do so, please contact our customer service (contacts set out below).

In case of discrepancy between the English and Chinese versions of this Privacy Policy, the English version shall prevail. If any part of the Chinese version is unclear, reference shall be made to the English version.

  1. Personal information collection and use
    We use your personal information for the following purposes:
    1. to provide customer services;
    2. to follow up on your enquiries and Services;
    3. send online and offline promotional offers and newsletters;
    4. to contact you through email, phone, SMS, WhatsApp and other online social media/ platforms;
    5. improve our Services;
    6. for marketing and promotions of our Services;
    7. data analysis and market research;
    8. to enhance and improve the content of our Website;
    9. to identify the usage trends of our Website;
    10. to analyze the effectiveness of our marketing campaigns.
    You can opt-out of receiving direct marketing promotions from us by emailing us at privacy@neoderm.com.hk OR by clicking the “Unsubscribe” link shown in the promotional message. A confirmation of unsubscription message will be sent to your designated email address within 10 working days upon received of your request. Should you not receiving our confirmation message, please notify us immediately. No fee will be charged for the cancellation arrangement.
    We are not responsible for information received other than required. This information will be regarded as non-confidential and we shall have the right to disclose or delete at our discretion with no payment or any compensation to the information providers. If information received might be considered as misconduct or unlawful acts, the law enforcement authority will be notified at our discretion and they may commence investigation.
    We reserve the right to terminate your account and take up further legal action.

  2. Cookies
    We use cookies as a device on our Website to collect your browsing history automatically, such as time spent on the Website, pages visited, language preferences, etc., to allow us to recognize the electronic device that you used in order to help make your recurring use of our Website more convenient. We also use cookies to gather statistical information about Website usage to enhance and improve the content of the Website, our Services and analyze the effectiveness of our marketing campaigns.
    Most browsers accept cookies automatically and you may configure the browser of your electronic device to disable cookies. Please be reminded that by doing so you may not be able to use all features and services offered on our Website.
    Whenever users visit our Website, we collect IP addresses automatically through our server log files. These IP addresses are collected for calculating Website usage levels, administering the Website and helping to solve server problems when they occur.

  3. Information sharing and disclosure
    We do not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide Services that you have requested or under the following circumstances:
    1. We provide the information to trusted partners who work on behalf of or with us under confidentiality agreements to process your personal information and maintain our database;
    2. Any financial institutions, charge or credit card issuing companies, credit information or reference bureau, or collection agencies where necessary to establish and support the payment of any products and services being requested by you;
    3. We respond to subpoenas, court orders, or legal processes, or to establish or exercise our legal rights or defend against legal claims; and
    4. We believe it is necessary to share such information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our Terms and Conditions of Use, or as otherwise required by law.


  4. Confidentiality and Security
    1. We limit access to personal information about you to our staff, business service providers, and business related partners, who we believe reasonably need to come into contact with that information to provide Services to you or in order to do their jobs;
    2. www.NeoDerm.com.hk supports multi SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as personal information, financial services information or payment information;
    3. We will take reasonable steps to protect your personal information, and you are reminded that no online or offline data transmission or data storage system can be guaranteed to be 100% safe and risk free.


  5. Data Retention Period
    We will only retain your personal information for the period that is necessary to fulfill the purposes stated in this Privacy Policy, except if it is permitted by the law or required to fulfill legal obligation. Data that is no longer required will be disposed of in a safe and proper manner.

  6. Cross-border transfer
    Your personal information may be processed and stored in locations other than in Hong Kong for our business operations if needed; under such circumstances reasonable security of your personal information will be guaranteed.

  7. Amendments
    NEODERM reserves the right to change any of the terms of this Privacy Policy at any time at our sole discretion. Any changes of the Terms of Use (Terms and Conditions of Use and Privacy Policy) will be effective upon its posting on the Website and the date of “Last Updated” will be shown on the bottom of the revised page. Your continued use of our Website following the posting of the revised or amended terms shall signify your acceptance of such changes.

  8. Contact Us
    Should you have any questions regarding to the Terms of Use, please feel free to contact us during office hours from Monday to Friday at 9am – 5pm at:
    Email: enquiry@neoderm.com.hk
    Phone: (852)2976-8888
    Fax: (852)2581-9913
    This Privacy Policy shall be governed by the law of the Hong Kong Special Administrative Region.

    If there is any inconsistency between the English version and the Chinese version of this Privacy Policy, the English version prevails.

    Last updated on September 1, 2015
    NEO DERM Group Limited. All rights reserved.
    Use of this site signifies your agreement to the Terms and Conditions of Use and Privacy Policy.
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Sorry! Offer is only applicable to new female customers.
For enquiries, please call 2972 0388.
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Sorry! Offer is only applicable to new female customers age 18 or above.
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An SMS verification code has
been sent to your phone number: 00000000 Please retry later. For enquiry, please contact our customer service hotline at (852) 2972 0388 or email to enquiry@reenex.com.hk
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Awaken the powerful
Collagen BB Army that
locks moisture and nutrients. Solve dryness, large pores
and fine lines in one go!
reenex首創膠原自生技術 Revolutionary Neo-Collagen technology Deep skin renewal Patented laser deeply penetrates into 500µm Collagen Zone, induce collagen self-generation Meticulous and gentle Each treatment reaches 500 touch points covering the whole face Global approval FDA, CE global certified for safety and efficacy Stay young for 3 years Medically proven revival result lasts for 3 years* in 6 treatments
*The results of “3-year Youth Revival” were proven by an European medical laser report: Fournier N, Lagarde JM, Turlier V, Courrech L, Mordon S. A 35-month profilometric and clinical evaluation of non-ablative remodeling using a 1540-nm Er:glass laser. J Cosmet Laser Ther. 2004 Nov;6(3):126-30. The treatment results and progress may vary with individual’s skin and physical conditions.
Treatment Process
Register for free trial reenex Neo-Collagen™ treatment of your choice (Valued at HK$800)
One Advanced Collagen Remodeling Treatment (cheeks to chin) Pump up skin with Collagen BB Army Solve dryness, large pores and fine lines in one go! Stay young for 3 years* OR One CPS Skin Rejuvenation Treatment Dissolve aged skin cells, blackheads and acne Rejuvenate skin, increase visible smoothing of skin^ 登記免費體驗reenex膠原自生療程(價值$800)
1-minute online registration 1 Input personal details 2 Select treatment
Next
Preferred Date
Preferred Time

** Gift will be awarded upon completion of the course of treatment. Gift may vary according to the promotional offer. Gift is limited while stock lasts.

*** This offer is only applicable to customers aged 18 or above and valid for first-time free trial of reenex treatment only

Register for Free Trial
多謝登記！ 很抱歉，優惠只適用於首次體驗reenex及年滿18歲之新女性客戶。
如有疑問，請致電2972 0388查詢，謝謝！
很抱歉！ 由於閣下未滿18歲，我們未能為妳安排療程體驗。
多謝登記！ 我們正為妳安排療程預約，
並於3個工作天內以SMS或電話回覆。

如有疑問，請致電2972 0388查詢。
即上reenex.com.hk了解reenex膠原自生™！
reenex Neo-Collagen™
Brand Promises Results in
one course Hydrating Power↑
Refine pores
Reduce wrinkles
by 41%# Advanced
Technology FDA, CE global
certification on
safety and efficacy Professional Skin CV Analysis
Personalized
Neo-Collagen
Treatment
©2018 Copyright NEO DERM Group Limited All Rights Reserved.
Privacy Policy

*The results of “3-year Youth Revival” were proven by an European medical laser report: Fournier N, Lagarde JM, Turlier V, Courrech L, Mordon S. A 35-month profilometric and clinical evaluation of non-ablative remodeling using a 1540-nm Er:glass laser. J Cosmet Laser Ther. 2004 Nov;6(3):126-30. The treatment results and progress may vary with individual’s skin and physical conditions.

^Dermatol Surg 2011;27:429-433

#Source: Serge D., MD, Jean Michel L., PHD, Virginie T., MSc, Laetitia C., MSc, and Serge M., PHD Treatment of Neck Lines and Forehead Rhytids with a Nonablative 1540-nm Er: Glass Laser: A Controlled Clinical Study Combined with the Measurement of the Thickness and the Mechanical Properties of the Skin
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